> For the complete documentation index, see [llms.txt](https://protectify.gitbook.io/protectify-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://protectify.gitbook.io/protectify-docs/how-to-set-shipping-protection-pricing.md).

# How to Set Shipping Protection Pricing

**Overview**

Protectify allows merchants to set up their own Shipping Protection fee logic.

You can charge a **fixed amount** or a **percentage of the cart value**, depending on your store’s needs.

All configurations are managed in the **Protection Widget** under the **Protection Fee Settings** section.

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#### 1. Fixed Fee Setup

By default, the fee type is set to **fixed**.

If you apply one flat fee to all orders, the protection cost remains the same regardless of the cart total.

You can also define **tiered fees** for different cart value ranges:

1. Under Fee Rule, select Apply for different cart values.
2. Add custom tiers and specify the fixed amount for each range.

Example:

* Cart value $0–$100 → Shipping Protection = $3
* Cart value $101–$1000 → Shipping Protection = $10
* If no rule matches, a default fee of $10 applies.
* If multiple rules match, the higher fee will be used.

<figure><img src="https://2945643846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FposmPLndH3eUqiZu5qtQ%2Fuploads%2Fesgs86eQoGI0O1Iu1S8R%2FFixed_pricing.png?alt=media&amp;token=58068f6a-bc65-480b-a26a-e965c94504aa" alt=""><figcaption></figcaption></figure>

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#### 2. Percentage-Based Fee Setup

To calculate the Shipping Protection cost as a percentage of the cart total:

1. Change **Fee Type** to **Percentage**.
2. Enter the desired percentage rate.<br>

You can apply one global percentage or create different tiers:

* Cart value $1–$100 → 10% of cart total
* Cart value $101–$1000 → 20% of cart total
* If no tier matches, a default 15% will be used.
* If multiple tiers overlap, the highest fee applies.

<figure><img src="https://2945643846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FposmPLndH3eUqiZu5qtQ%2Fuploads%2Fo5SedFI56NV2vTtD1rwR%2FPercentage_pricing.png?alt=media&amp;token=c86bcade-4115-439f-94f1-f075bc5e0225" alt=""><figcaption></figcaption></figure>

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#### 3. How Protectify Syncs With Shopify Product Variants

When the Protectify app is activated, it automatically creates a **Shipping Protection product** in your Shopify store.

This product contains 100 pre-generated SKUs, which Shopify requires for dynamic fee display:

* The first SKU represents the **fixed fee** (default $1.00). You can modify it as needed.
* The remaining 99 SKUs are used for percentage-based fees, ranging from $2.01 to about $100.99, increasing in $1.01 increments.<br>

<figure><img src="https://2945643846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FposmPLndH3eUqiZu5qtQ%2Fuploads%2FRpIjo81RE1P9w5UuDkVt%2FPricing_range.png?alt=media&amp;token=71c585de-a107-40ef-9c61-0a19df620dd8" alt=""><figcaption></figcaption></figure>

Because Shopify limits each product to 100 variants, the fee displayed to customers may slightly differ from your configured value.

The system automatically matches to the **closest SKU price.**

Examples:

* If you set a fixed fee of $5.00, the closest SKU might be $5.04, so customers will see $5.04.
* If a percentage calculation results in $6.03, the nearest SKU price might be $6.05, which will be displayed.

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#### 4. Troubleshooting

If the displayed fee doesn’t match your expectations or you need advanced customization,

please reach out to our support team at **<support@protectifyapp.com>.**

Our technical specialists will assist you in adjusting the setup for your store’s needs.

***